LOTUS WEST PROPERTIES

Serving Santa Monica for over 20 years

AWARDED AAGLA’S TOP NEW PROPERTY MANAGEMENT FIRM 2020-21

About Us

Lotus West Properties is the premier property management company for multifamily income properties in the greater Los Angeles area. We have a portfolio of properties that we own and manage, as well as properties that we manage for other owners. We currently manage over 400 units and are constantly adding new clients. We focus on maximizing cash flow by increasing income and maintaining high occupancy rates, and reducing expenses through efficient management and utilizing our experienced in-house repair crew.

Our main priority is maintaining an honest and trustworthy relationship with our clients as well as our tenants, while giving each and every building that we manage the personal attention and care that they deserve.

If you own an income property of any size, and are looking for someone to take care of your building as if it was their own, please contact us to discuss your needs.

Seeing what’s Now Available for Rent!

Reviews & Testimonials

Although investors in Los Angeles residential real estate, we are based overseas. So we needed a local management team that would provide a reliable and comprehensive service. Preferably a family-led operation which would also ensure continuity with the senior management. A Los Angeles realtor friend recommended Lotus. He has been proved absolutely right.

Margaret S.

We live in the San Diego area and Lotus West Properties has taken care of our building for many years. They manage all phases of the business smoothly and profitably. The building is in excellent hands.
Carol P.

My family has a portfolio of properties primarily in the Brentwood and Westwood areas of Los Angeles. Lotus West Properties has taken a huge workload off our shoulders and have done a great job managing our buildings according to our needs. Now we have more free time to take family vacations and see our grandkids, and the stress of managing these buildings is no longer our burden.
Gaby C.

Proud Members of:

Apartment Owners Association of California, Inc.

Apartment Association of Greater Los Angeles

California Rental Housing Association

National Apartment Association

Better Business Bureau

Yelp, Inc.

Expertise.com

Forbes Councils, LLC.

Entrepreneur Magazine.

Our Blog

The Path To Exceptional Property Management

Forbes Article: https://www.forbes.com/sites/forbesbusinesscouncil/2022/01/21/the-path-to-exceptional-property-management/?sh=23428d277db1 BY  ARI CHAZANAS Jan 21, 2022,09:00am EST There has never been a more challenging time to attract and retain good tenants, so it...

15 Simple Ways To Tie A Social Mission To Your E-Commerce Business

Forbes Article:  15 Simple Ways To Tie A Social Mission To Your E-Commerce Business (forbes.com)   Today's customers want the companies they buy from to make a difference in the world. Tying social causes into business goals has become an increasingly common...

How to Scale Down Turnaround Time on Vacancies

Vacancies are never a good thing because it means you are not generating income on your property. If a tenant has decided to vacate the premises, and hopefully given you adequate advance notice, your top priority is finding a new renter as quickly as possible. That...

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FAQ

How much does property management in Santa Monica Cost?

Our standard property management fee is between 5 and 6%. This percentage is subject to change based on factors such as location and the number of units in the property. Contact our professional staff for accurate property management cost information and let us take the stress out of owning a building in Santa Monica.

How much do you charge for leasing vacancies?

Our fee for vacancy leasing varies by the situation but may be complementary in some cases. Variables include the location in Santa Monica and the number of units in the property. Speak with Lotus property managers to see if your building qualifies for free vacancy leasing.

What methods do you use for listing vacancies?

Our Santa Monica vacancies are listed on the most popular real estate sites, including Zillow, Trulia, HotPads, and Apartments to maximize your exposure. Your property is also posted on our site and added sent to potential applicants from other properties. We strive to keep your units filled with high-quality tenants.

How do you show your vacancies? Lockbox? In-person? Remote?

Our team shows Santa Monica listings in-person or via Facetime so we can be there for any questions or concerns. We never use lockboxes or impersonal methods, so we always get a feel for the potential renter and start a successful relationship. 

What kind of services can you provide?

Our knowledgeable, professional property management staff delivers a variety of services to Santa Monica property owners. Lotus West Properties can help you:

  • Collect rent from tenants
  • Repair and maintain units
  • Remodel units as needed
  • Oversee ADU construction
  • Maintain property insurance
  • Upkeep common areas
  • Pay invoices
  • Oversee retrofitting
  • Collect rental deposits
  • Communicate with vendors
  • Communicate with tenants
  • Bookkeeping and leasing responsibilities
Do you own any of the buildings you manage?

Lotus maintains ownership of some of the buildings we rent, but you would never know the difference. We treat every building that we manage with the same respect and priority, whether we own the building or manage it for a client.

Who do you use for repairs?

Most of the repairs are completed by Lotus’ handymen to reduce our operating costs. When it comes to bigger jobs and permit-related work, we hand the task over to the professionals. We have a set of expert contractors that we call when needed that our team has built long-standing relationships with. These relationships let us get the best deals and priority service!

How many people work in your company?

Lotus West Properties maintains a tight-knit team of about ten people

What software do you use for bookkeeping?

Our bookkeeper utilizes Quickbooks to manage property finances. This allows us to be flexible and effective at bookkeeping for your property.

What kind of reports do you send? How often?

Some of the reports that we send to our Santa Monica property owners each month are P&L, rent collection, all banking statements, and invoice copies. Our professionals ensure that both sides can easily remain organized for as long as we are managing your Santa Monica property.

What methods do you accept rent by?

Santa Monica tenants can submit their rent payment through a mailed check or by logging into the payment portal on our website. We can also pick up a check at the property if that is more convenient

How many units do you manage?

Lotus West Properties manages just under 500 properties and growing. We are always looking for new opportunities to help property owners provide the best service and keep operating costs minimized.

How many buildings do you manage?

Our Property management experts are in charge of the success of 34 buildings and counting. Our property management services let us provide renters and owners with a fluid, pleasant experience.

Where are your buildings located?

Lotus maintains properties in West Los Angeles, Santa Monica, Culver City, Venice, Westwood, And Hollywood. Contact our friendly staff and find out if Lotus West Properties manages in your area.

What are your business hours?

Our typical office hours are 9-5, but we strive to be available all the time for any emergencies.

If there is an emergency after hours will someone respond?

If you are ever in an emergency, our team will be available. We provide tenants with phone numbers and emails for both the staff and handymen, so there will be someone to help when you need it.

Are you licensed and insured?

Yes, Lotus West Properties is licensed and insured. We take great care to ensure that everything is by the books and exactly as it should be when managing your property.

Are you good at dealing with problem tenants?

Yes, our highly professional staff excels in tough tenant situations so you don’t have to. We welcome the chance to help every tenant until their departure, even if they’re troublesome.

Are you familiar with current eviction laws and legislation?

The Lotus team is well versed with current tenant eviction laws and legislation. The owner of Lotus West Properties is on the board of AAGLA (Apartment Association of Greater Los Angeles) and always has the most up-to-date information regarding legislation and issues. It might not be in the news yet, but Lotus has the scoop (and maybe on the news talking about it).